In the case of helpdesk tickets, a business doesn’t always have to follow the rules. For some businesses which aren’t that large in comparison to other companies, first come first serve strategies can work out but for larger firms, a system is required to handle helpdesk tickets. The existence of flexibility in the system causes…
Posts By: Creative Team
Apptivo Product Updates as of January 08, 2021
Good day! Welcome to Apptivo’s new product updates this brand new year. We at Apptivo work round the clock to offer an extraordinary experience to our customers. In order to make the solutions more competitive, we have enhanced some of the key features. This update includes an exclusive E-Invoicing feature for India as per CBIC…
Integrated Help Desk – 5 Ways CRM Facilitates Customer Service
There are still businesses and organizations that seem to be stuck using classic ways of dealing with a variety of tasks. One of those tasks is communicating and reaching out to the customers. Companies seem to notice a silver lining in having old-fashioned telephonic conversations with their customers and apart from this, the print medium…
Apptivo Mobile Release Updates as of January 02, 2021 – Windows All-In-One Mobile App: v6.4.8
Apptivo wishes you a Happy and Prosperous New Year! Let’s begin this new year with the latest product updates of Apptivo in the Windows platform. This upgrade includes exceptional features that will certainly improve your user experience across your Apptivo application on your Windows devices. We have made significant changes in this current update that…
Integrated Contact Center – Increase Satisfaction Scores in Customer Service Calls
It is very obvious that when calling any service line, the customer would probably need urgent assistance regarding an issue. And certain issues might be frustrating enough for them and you don’t want to become a reason for their unpleasant experience. That may lead to dissatisfied customers and result in poor reviews for your business…
Five Reasons to Use eSignatures for Contracts Management
Present working of companies of almost any domain includes the majority of their processes done virtually. People are becoming to rely less on physical needs for different purposes such as making copies of documents and forms. Several industries still find the conventional pen & ink method preferable and find it satisfying to have an inked…
Check Out How Apptivo Signs Off 2020!
The year 2020 marked the beginning of a new decade! People across the world welcomed it with new hopes and dreams. However, this year certainly turned out to be a roller-coaster ride with the discovery of COVID-19. COVID-19 gave rise to a brave new world that not only affected the well-being but also tested the…
Apptivo Product Updates as of December 21, 2020
Technology upgrades are really necessary in order to increase reliability and open up the door to market benefits. The key aim of the improvements is to enhance the customer experience. Apptivo has taken yet another step in improving the user experience as well as serving user expectations. The new updates in Apptivo simplify your jobs,…
Three Ways How Apptivo Can Help Building Business Relationships and Ensure Retention
Nowadays, the corporate business world has a rising issue which has caused the employees and workers to get limited to phone calls and online video conferencing, rather than meeting in person and getting to know each other. Phone calls and several other technologies have replaced the purpose of meeting physically in person, but one thing…
Apptivo Product Updates as of December 07, 2020
Welcome to the latest edition of Apptivo’s product updates. Apptivo relies on repeated quality assurance and customer reviews to boost usability and user interface to offer the right features to our customers. We primarily concentrated on the customer portal and added significant enhancements to improve user engagement in this update. In addition, some of the…
