1. Time to upgrade your contact management! 2. Defining: Contact management 3. Why is contact management important? 4. Perks of Contact Management in Business 5. How contact management systems empower sales & support teams? 6. Choosing the best Contact Management Software 7. Summary Time to upgrade your contact management! The way King Solomon put it…
Enriching Contact management with data
1. Time to add toppings! 2. Enriching contact management with data 3. Summary Time to add toppings! Cakes are great. Even a plain cake is something delectable. But if you want to really enjoy it, add icing, add toppings, and even add some fondant decorations. That would make the cake great. Customer data is like…
Contact Management Best Practices for Small Business
1. Manage contacts to manage business! 2. Contact management: What is it? 3. Benefits of Contact Management 4. Contact Management Best Practices for Small Business 5. Bottomline Manage contacts to manage business! It’s already Monday! There are overdue tasks from the previous week, as well as a list of contacts, both existing and new customers,…
How to improve help desk support via knowledge management
1. Centralize your knowledge 2. Keep it updated 3. Aspects of Updation 4. Allow customers and agents to give feedback 5. Make it semantically friendly 6. Write right 7. Analyze for insights 8. Summary “Can you please hold… while I check up on that information?” – Dreaded words to hear as a customer when contacting…
The Importance of UX in Customer Relationship Management
1. 9 ways in which excellent UX boosts the performance of your CRM software 2. The way forward When businesses seek a Customer Relationship Management (CRM) platform, they frequently consider items like its application’s integrations, analytical capabilities, and personalization choices. Despite the fact that each of these elements is crucial, what good will they do…
Enhancing Customer Experience Through Help Desk
1. Proven Ways to enhance customer experience through Help desk software 2. Provide great customer service experiences with Apptivo Help desk software “Exceptional customer experiences are the only sustainable platform for competitive differentiation.” – Kerry Bodine Delivering seamless customer experience is something that all businesses, whether they are new or well-established, are battling tooth and…
Sales Automation Vs Marketing Automation: Comprehend the differences
1. The pros and cons of sales automation and marketing automation 2. What’s the Difference: Sales Automation Vs Marketing Automation 3. Summing up As a business owner, one must use growth hacks to enhance sales and marketing procedures. To motivate consumers to perform the desired activities and keep them engaged, it is critical to send…
Effective lead nurturing campaign
1. Importance of nurturing your leads 2. Components of a lead nurturing strategy 3. ROI of a successful lead nurturing program 4. How to plan, implement, and optimize your lead nurturing program in 4 simple steps? 5. Wrapping up New Year is round the corner! People are looking forward to taking resolutions like every year….
Guide to CRM Lead Management
1. Leads Leads everywhere? 2. Why is CRM lead management important? 3. Lead management process 4. Best practices in Lead management 5. Benefits of Lead Management using Sales CRMs 6. Summary Leads Leads everywhere? Like water, water everywhere but not a drop to drink, sometimes businesses feel that there are leads, leads everywhere but not…
How to nurture sales leads to conversion?
1. Lead nurturing generates revenue in turn! 2. Nurture leads 3. What are warm leads? 4. Warm leads Vs Cold leads 5. Warm leads Vs Hot leads 6. How to turn warm lead hot? 7. What exactly is Lead nurturing? 8. How to nurture sales lead to conversion? 9. Summary Lead nurturing generates revenue in…
