All About Cloud-Based CRM 1. What is a Cloud-Based CRM? 2. Features of a Cloud-Based CRM Compared to Traditional On-Premise CRM 3. The Best Reasons to Use a Cloud-Based CRM 4. Make the Switch! Hearing about the cloud surely isn’t new to a lot of people. Nope! It’s not the ones above floating in the…
What is customer relations – Importance and tips to improve.
All About Customer Relations 1. Introduction 2. What is customer relations? 3. Who is responsible for customer relations in a company? 4. Why is customer relations important? 5. Customer relations vs Customer service 6. Steps to take to build lasting customer relations 7. 5 Tips to improve customer relations 8. Conclusion Introduction ‘Customer is king’…
What is Sales? A quick guide.
Define Sales ‘Sales’ is the term used to describe all activities involved in selling a product or service to a consumer or business. There’s a lot that goes into a sales process – from sourcing prospects, to building relationships, to keeping the relationship going – all with the sole aim of coming up with solutions…
What is customer satisfaction, and why is it important?
All About Customer Satisfaction 1. Introduction 2. What is customer satisfaction? 3. Why is customer satisfaction important? 4. How can you measure customer satisfaction? 5. Which type of customer satisfaction metrics to use? 6. 3 Simple and Effective Ways to increase customer satisfaction 7. Conclusion Introduction How much do you have to spend to attract…
CRM for small businesses and How to choose a good CRM.
In the age of e-commerce, where everything is purchased online and everything is available at the fingertips of the customer, the greatest asset a business can have is customer relationship. This is because e-commerce has enabled businesses to reach out to customers from vast geographical locations and demographics. Many of them may never even have…
What is Marketing Automation?
All About Marketing Automation 1. Marketing automation Definition 2. What is the need for marketing automation? 3. Benefits of marketing automation 4. How does marketing automation work? 5. Core areas of focus in marketing automation 6. What are marketing automation platforms? 7. How are marketing automation platforms different from other similar systems? 8. Who uses…
Best Real Estate Lead Generation Strategies In 2022
All About Lead generation 1. Opt For Virtual Staging Service 2. Use CRM software & Other Latest Technologies (NPS) 3. Leverage Social Media for Branding 4. Personalized Customer Service Facets 5. User-friendly Website Makes a Difference 6. Final thoughts Lead generation is an integral part of every business. So nothing is different even when we…
What Are Some KPIs That an Ideal CRM Should Report?
All About KPIs 1. Close Rate 2. Net Promoter Score (NPS) 3. Customer Acquisition Cost (CAC) 4. Abandonment Rate 5. Upsell Rate 6. Revenue Generated by Campaign 7. Wrapping Up Whether you’re running an eCommerce storefront, operating a SaaS business, or managing an online retailer, customer relations management (CRM) is an important part of doing…
What is a contact center? How to create a successful contact center.
All About Contact center 1. What is contact center? 2. What are the types of contact centers? 3.What are the benefits of a contact center? 4. How do contact centers work? 5.Technologies used by contact centers 6.Future of contact centers 7. Final Thoughts What is Contact center? A contact center is a communication point from…
Real estate software and its importance
Real estate is a business based on trust and loyalty, and it is to be noted that more than 80% of new sales in property businesses come from referrals either through friends, family members, existing clients, current contacts, relatives, and peer groups. In real estate businesses, selling and buying usually is a tediously long process,…
