Cases API Reference
The case information can be collected through API key provided by Apptivo. It can also be updated through API, when updating
“isAddressUpdate=false&isCustomAttributesUpdate=false&isAddressDelete=false
” fields are mandatory.
In order to update address information then isAddressUpdate=true
, similarly for custom fields update isCustomAttributesUpdate=true
and for deleting the address information isAddressDelete=true
You can see the list of API methods for cases.