Purpose

You can use the getCasesConfigData method to get all the configuration data’s like Case Statuses, Case Types, Case Priorities and Assignees List.

Request API URL

https://api.apptivo.com/app/dao/case?a=getCasesConfigData&apiKey=API_KEY&accessKey=ACCESS_KEY

Request Parameters

* – Mandatory parameter

Output

This will return all the cases configuration data with JSON format.

Notes

• You can get these configuration values and use them while create the case.

Sample URL

https://api.apptivo.com/app/dao/case?a=getCasesConfigData&apiKey=3f465de0-a2f9-4f11-8f07-98472bc10ad9&accessKey=cDxRzRzJVzTT-CHVDHAhEZOtT-4e2e159a-34b9-4536-a964-776b0454ecf5